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Technology Operation Analyst


Job ID : 30348

Location : Granite state

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $140200 - $154000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Analytical, Mathematical, Analysis..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Job Deascription:

Qualifications:

  • Experience in Technology Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 6-8 years of experience with exposure to ServiceDesk Training in IT ServiceDesk environment.
  • Should be well versed with L&D within Service Desk environment.
  • Flexible with shift, willingness to work in night shifts.
  • Excellent communication skills.
  • ITIL knowledge/certification is a plus.
  • Must be from customer support/Service Desk background.

Key Skills:

  • Mathematical skills to process complex calculations.
  • Problem-solving skills to find multiple viable solutions for a challenge.
  • Computer skills to use various programs  for analysis.
  • Analytical skills to process large amounts of data.

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