Associate IT Analyst

Job Description:

Responsiblties:

• Provision/deprovision accounts and perform password resets across all our systems
• Troubleshoot end-user issues with laptops, peripherals, printers or software.
• Document technical problems, resolutions, and processes for assigned tasks and projects.
• Procure, setup, and distribute Apple laptops and peripherals to end-users.
• Maintain computer and peripheral inventory levels.

 Qualifications:

• Must be dependable, reliable, and able to work independently or as a member of a team.
• Self-starter that thrives in a fast-paced and unpredictable work environment.
• Strong problem-solving abilities, initiative, and ability to thrive under pressure.
• Understanding of network principles.
• Excellent interpersonal and communication skills.

Key Skills:

• Strong interpersonal and communication skills.
• Excellent communication skills, both written and verbal.
• Good analytical thinking  ability to take decisions.

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