Customer Service Representative
Job ID : 24612
Job Title : Customer Service Representative
Location : Conroe, TX
Comapny Name : Conquest Drilling Fluids
Job Type : Full-Time
Industry : Construction/Skilled Trade
Salary : $50 - $55 per hour
Work Authorization : ["Entry Level"]
No. of Positions : I have ongoing need to fill this role
Posted on : 01-16-2020
Required Skills : Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance
Job Description :
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Company Details :
Company Information hidden please Login to view details
Php Developer
Comapny Name :Emblue
Job Location :Boston, MA
Job Description:
Responsiblties: Review and analyze existing custom PHP codebase to access existing functionality. Future projects will include everything from fixing i
View Job
Python Developer
Comapny Name :Atechstar
Job Location :Manchester, MI
Job Description:
Responsibilities: Participate in full life-cycle software development and write clean, tested, and well-documented code Contribute ideas for new featur
View Job
Scrum Master
Comapny Name :Soro Technologies
Job Location :College Park, MD
Job Description:
Responsibilities: Manage project scope and timeline, coordinating sprints, retrospective meetings, and daily stand-ups. Coach team members in Agile fra
View Job