Customer Service Representative
Job ID : 36515
Job Title : Customer Service Representative
Location : Garden City, NY
Comapny Name : Chery Industrial Inc.
Job Type : Full-Time
Industry : Customer Service
Salary : $19 - $21 per hour
Work Authorization : ["OPT","Green Card Holder","US Citizen"]
No. of Positions : 1
Posted on : 04-04-2024
Required Skills : Customer Service Representative,Administration Assistant,
Benefits : Medical Insurance, 401K
Job Description :
Customer Service Representative
Chery Equipment Group
Garden City, New York, United States (On-site)
Company Details:
Chery Group is a US distributor of globally recognized heavy equipment and industrial products.
We are a growing and dynamic company with two distinct business divisions: Chery Equipment Group, specializing in the sales and rental of heavy equipment and tools, and Chery Industrial, offering a wide range of industrial products.
We are seeking a Customer Service Representative to work in our heavy equipment division, Chery Equipment Group. In this role, you will verify customer information and issue invoices in a professional and friendly demeanor. To ensure success, the Customer Service Representative should have experience in a sales environment and excellent communication skills.
For more information visit our website
Job Responsibilities:
- Provide knowledgeable answers to questions about product, pricing and availability
- Verify orders, including customer’s personal information and payment details
- Work with Operations Manager and field technicians to ensure timely service to meet customer's needs
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Manage purchase orders and invoices.
- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork; including obtaining missing customer information
Qualifications:
- Bachelor's degree
- Previous experience in customer service and sales
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Experience with industry software such as Salesforce, Excel, and Google Suite
- Familiarity with sales reports and sales records
- Excellent written and verbal communication skills
- Knowledge of heavy equipment (preferred)
Salary: $19-$21
Company Details :
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