Desktop Support Analyst
Job ID : 30035
Job Title : Desktop Support Analyst
Location : In Centennial state
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $20000 - $39000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 08-24-2022
Required Skills : Software , Applications, Operating systems.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Job Description:
Responsibilities:
- Handle the moves which requires uninstall/install, lift and pack/unpack Desktop Computer equipment with peripherals
- Answer calls and respond to emails related to IT support.
- Use remote access software to troubleshoot technical problems
- Use Service Desk software to manage assigned workload and update the problem tickets with detailed resolution
- Setup projectors and video conferencing equipment.
Qualifications
- At least 5 + years of hands-onexperience supporting and repairing hardware issues in a diverse enterprise infrastructure operation.
- Overall technical knowledge, proficient using multiple operating systems including Windows,
- Excellent verbal and written communication skills.
- Excellent customer service skills with ability to interface at all levels of the organization.
Key Skills:
- Software applications
- Operating systems
- Network connectivity.
- Teamwork Work well in a team-oriented environment.
Company Details :
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