Help Desk Analyst
Job ID : 32005
Job Title : Help Desk Analyst
Location : The Ocean state
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $26000 - $36000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 10-20-2022
Required Skills : Teamwork, Collaboration,Time management.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Provides Levels 1 and 2 Helpdesk and related support to NJ and Boston MA offices, sales staff and other remote users.
- Works with users and provides desktop support.
- Maintains IT-related equipment such as computers and network inventory.
- Works alongside engineers in the deployment of new technology.
- Manages security groups, computers, and users in Active Directory.
- Troubleshoots issues as they relate to VPN, Wireless, and LAN.
Key Skills:
- Technical and system expertise.
- Computer skills.
- Customer support.
- Problem-solving and troubleshooting abilities.
- Communication.
- Time management.
- Teamwork and collaboration.
Company Details :
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