IT Business Analyst

Responsibilities:

• Lead complex Leave Management Customer implementations providing consultative support with data exchange options involving API and File Feeds.
• Coordinate testing with partner teams and provide meaningful, consolidated feedback for the customer and their vendor partners.
• Co-lead technical implementation calls with Implementation Managers on topics related to data exchange.
• Ability to craft and manage documentation that supports the effective delivery of technology that meets specific business needs.
• Ability to recognize customer data sensitivity and limit use and distribution of protected information to the minimum amount required.
• Partner with Best Practices team to build and maintain strong routines for updating all content.

Qualifications:

• Strong understanding of various data exchange options – File Feeds and API’s.
• Familiarity or prior experience with HR Tech platforms. Workday or other platform certifications will be preferred.
• Familiarity with industry product trends including expanded Statutory Absence offerings is preferred.
• Strong Customer facing consultative skills.

Key Skills:

• Critical thinking.
• Problem solving skills.
• Data analysis.
• Negotiation.
• SQL.
• Problem solving.
• Business intelligence.
• Data visualization.

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