It Help Desk Analyst
Job ID : 31868
Job Title : It Help Desk Analyst
Location : Nashville, IL
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $20000 - $39000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 10-17-2022
Required Skills : Hardware, Software, Communications.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsiblities:
- Provide support to end users on a variety of issues including but not limited to: password resets, printer installation, Windows server, Microsoft Office and other Windows based applications.
- This position requires handling confidential information in an appropriate manner. Customer interactions must be handled with diplomacy and tact. Individual must be able to gauge the customer’s technical ability and communicate with them in an appropriate and non-condescending manner.
- Perform network troubleshooting to isolate and diagnose common network problems.
- Provide support to end users on Office Multi-Factor Authentication, and RingCentral cloud-based phone system.
- Manage File shares and network printers on Windows.
Key Skills:
- In-depth knowledge of hardware and software.
- Up-to-date knowledge of IT and software trends.
- The ability to work well with people from all backgrounds.
- Strong communications skills.
- Excellent organisational skills.
Company Details :
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