It Help Desk Analyst
Job ID : 31580
Job Title : It Help Desk Analyst
Location : Vermontville, MI
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $163000 - $173000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 10-07-2022
Required Skills : Technical, Documentation, Computer Science
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Performing infrastructure monitoring.
- Resolving administrative requests for application server systems and MS Office/Outlook client installations.
- Support for application development and support teams in resolving technical problems.
- Trouble-shooting related problems and work with second level specialists on resolving connectivity issues in the Data and Voice infrastructure.
- Documentation of best practice maintenance, 1st level troubleshooting procedures related to the above.
- Contribute to the continuous improvement of the 1st Level related operations.
Key Skills:
- Communication Skills, Help Desk Support.
- Information Technology, Mobile Device, Customer Service.
- Hardware, Technical, Documentation, Computer Science or Troubleshooting.
Company Details :
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