IT Helpdesk Analyst
Job ID : 30472
Job Title : IT Helpdesk Analyst
Location : Springeld
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $125000 - $154000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 09-12-2022
Required Skills : Hardware, Software, Organisational.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsiblties:
- Work with the Change and Release Management team to ensure representation and coordination of projects throughout the change and release process.
- Actively participate in design discussions and code reviews.
- Understands both Agile Methodology, project execution approaches and provides guidance to other teams.
- Work with vendors to design and implement new functionality.
- Responsible to deliver and maintain existing services, resolve incidents and problem management and meet SLAs as well as provide rotational on call coverage.
Requirment:
- Should have clear understanding of content server module development.
- Installations and Configurations knowledge of OpenText Content Server, Archive Center, Remote Cache Server, Brava, Blazon and OTDS would be an advantage.
- Should have knowledge on content server administration, search and indexing, managing OpenText platform, patching.
- Bachelor’s degree in technical discipline such as computer
- science or engineering, or equivalent work experience.
- Strong problem solving and teamwork skills and ability to work with minimal supervision.
Key Skills:
- In-depth knowledge of hardware and software.
- Up-to-date knowledge of IT and software trends.
- The ability to work well with people from all backgrounds.
- Strong communications skills.
- Excellent organisational skills.
Company Details :
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