It Support Analyst
Job ID : 33166
Job Title : It Support Analyst
Location : Michigan City, IN
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $137000 - $147000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 12-13-2022
Required Skills : Time management, Software installation, Hardware setup.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Resolve all incidents for assigned systems either thru personal actions, referral to other IT resources or referral to vendors; resolves or escalates according to agreed time intervals.
- Fulfill requests for new or changes to existing equipment/services within established intervals, ensuring the requestor’s needs are effectively met.
- Proactively identifies and takes action to resolve the root cause of recurring or chronic problems.
- Train and develop peers and Help Desk staff in monitoring; routine administration and trouble shooting for assigned systems.
Key Skills:
- Communication.
- Problem-solving.
- Time management.
- Software installation.
- Hardware setup.
- Virus removal.
Company Details :
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