Jr. Business Analyst
Job ID : 28491
Job Title : Jr. Business Analyst
Location : Somerset, NJ
Comapny Name : Wisefolks Technologies Inc
Job Type : Full-Time, parttime, contract, training
Industry : Healthcare
Salary : $30 - $35 per hour
Work Authorization : ["CPT"]
No. of Positions : I have ongoing need to fill this role
Posted on : 05-09-2022
Required Skills : Business Analyst, Business Systems Analyst,
Benefits : None of These
Job Description :
Wisefolks Technologies Inc (E-Verify Company) looking Entry Level Business Analyst for a client project and F1/Opt/Cpt & Stem visa are eligible for this role. Job description is given below.
Job Title: Business Analyst
Location: Somerset, NJ
Contract: - Only W2
Rate: - $30-$35/-hr (DOE)
JOB RESPONSIBILITIES
- Responsible for the configuration support, maintenance and setup of application modules.
- Analyzes internal customers’ needs and helps guide and recommend on existing company solutions.
- Identify, investigate and contribute to improvement opportunities to achieve optimal service delivery.
- Escalates issues to the appropriate team members as required or necessary.
- Acts as the escalation point for support issues to the appropriate third-party vendors as assigned.
- Resolves trouble tickets assigned and assist with solving end-user issues as needed.
- Follows process flows based on the ITIL guidelines and adapted to the Company environment.
- Meeting service level expectations set by the supervisor and by the business.
- Collaborates with other BT support groups and other business groups to fulfill operational requests and issues.
- Participates in development of training plan by using internal and external resources for career development and business support purposes.
- Maintains current knowledge of technology trends.
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QUALIFICATION REQUIREMENTS
- 1-2+ years of experience in a related field as a business analyst or business systems analyst.
- Bachelor’s degree in Computer Science or equivalent education and experience.
- Awareness of incident and request management, within an IT Service Management role.
- Strong attention to detail, accuracy, and organizational, interpersonal, and team-oriented skills.
- Must be a self-starter and be willing to take accountability for projects, problems and issues.
- Relevant certifications preferred.
- Experience using collaboration tools such as Confluence, Jira, Agile, Scrum etc.
- Possess excellent verbal and written communication skills to work effectively with technical and non-technical personnel at various levels in the organization.
- Demonstrated experience working within an enterprise level IT organization strongly preferred.
Company Details :
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