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Junior Operation Analyst

Job ID : 30347

Job Title : Junior Operation Analyst

Location : Evergreen state

Comapny Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary :  $125000 - $154000  per year

Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]

No. of Positions : I have ongoing need to fill this role

Posted on : 09-02-2022

Required Skills : Operational Support, SQL, Software Development.

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance

Job Description :

Job Description:

 Responsibilities:

  • Should be able to support Contact Center's reporting requirement.
  • Should be good at reading numbers, analyzing trends, etc.
  • Should be able to ensure reporting is aligned with the strategic direction of the business.
  • Should be able to identify and assess new Contact Center reporting requirements and supporting technologies.
  • Responsible for providing business analysis identifying key business drivers and root cause analysis where ever required in process.

Key Skills:

  • Production Environment.
  • Test Scripts.
  • Sharepoint.
  • Software Development.
  • Operational Support.
  • SQL.

Company Details :

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