President And Chief Executive Officer
Job ID : 27323
Job Title : President And Chief Executive Officer
Location : ORLANDO, FL
Comapny Name : MICHAEL SPINELLI, INC.
Job Type : parttime, contract
Industry : Customer Service
Salary : $12 - $30 per hour
Work Authorization : ["US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 01-10-2021
Required Skills : Personal Assistant,Personal Secretary,Customer Care Representative,
Benefits : Vision Insurance, 401K
Job Description :
- Mentors other Customer Service Representatives
- Tracks call-related information for auditing and reporting purposes
- Provides feedback reports on call issues related to downtime and/or training issues
- Answers complex and/or escalated calls from customers in a polite, courteous manner
- Determines the best way resolve individual customer concerns and authorize specific policy exceptions.
- Calmly attempts to resolve and de-escalate any issues
- Upsells to the customer as necessary
Company Details :
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