R&D IT Analytical Data Sciences (ADS) Platform Lead

Role Duties:

The R&D IT ADS Platform Lead will oversee the operational support enhancement requests which improve the functionality available to users of various ADS applications
The R&D IT ADS Platform Lead will work with the IT support team, ADS Business team and Principal Business Analyst to document and manage enhancement requests via the standard governance process to determine priority, approval and timing of implementation of the request(s). The Platform Lead has responsibility for the health and success of these releases within a matrixed organization that has direct relationships with various groups in the business as well as IT.
ADS Platform lead should implement, monitor, and review a process that helps all ADS applications to stay up-to-date, improve operational efficiency and reduce risk exposure with minimal impact on platform and application owners.

Abilities & Skills:

Monitor, manage, and ensure delivery of projects in a deadline-driven environment.
Co-Lead requirements elicitation sessions
Develop process knowledge to translate to business and technical requirements
Author SDLC deliverables for review
Assist in testing preparation and implementation of enhancements
Support development of training materials, when applicable
Contribute to the creation of operational support documentation
Drive delivery and accountability of internal staff as well as vendors and third-party project managers
Enable early identification and appropriate escalation of risks and issues that require assistance, attention, or management resolution
Effectively communicate project status to Principal Business Analyst, verbally or in written form.
The ADS Platform Lead is accountable for ensuring that the enhancements are delivered according to committed scope, approved budget, and target dates. The ADS Platform Lead will ensure that internal staff, as well as vendors and third-party project managers, provide committed project deliverables with a high level of quality.

Experience:

8+ years' experience as application lead, with command of business analysis techniques & tools
Experience working with SaaS platforms.
Prior experience working with Data Management applications, Statistical Data Analysis systems, Clinical Data Entry applications, Electronic data capture systems.
Comfortable with project methodologies, and familiarity with tools including MS Project and Excel.
Experience working with CAPAs, Deviations.
Familiarity with use of and updating SharePoint sites
Strong interpersonal and teamwork skills as well as solid analytical and creative problem-solving skills
Ability to operate effectively in a matrix environment; team player yet able to work independently with minimal direction.
Excellent oral and written communication skills; able to organize and present ideas in a convincing and compelling manner.
Capable of multi-tasking across projects; highly organized
Familiarity with regulated systems (GxP, CFR 21 Part 11) and systems validation; Life Sciences, Biotech or pharmaceutical industry experience preferred.