Scrum Master

 Responsibilities:

• Act as a Scrum Master with primary responsibility of assisting the self-organizing, self-managing team to achieve its goals.
• Leads team efforts in relentless improvement Helps the team improve and take responsibility for their actions; facilitates the team retrospective, improve communications and relationships with other teams.
• Facilitate professional communication between internal teams and departments and business units; and management.
• Develop and maintain strong relationships across all internal teams.
• Analyze existing workflows and processes and recommend innovative improvements.

Requirment:

• Knowledge of processes for providing quality customer and account service.
• Ability to prioritize and handle multiple projects simultaneously while maintaining high quality of work. Ability to identify and implement improvement in process tools and design.
• High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data.

Key Skills:

• Scrum and Agile knowledge.
• Coaching and teaching abilities.
• Project management.
• Strong facilitation skills.
• Technical skills.
• Servant leadership.
• Critical thinking and problem-solving.

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