Senior Tech Analyst
Job ID : 31547
Job Title : Senior Tech Analyst
Location : Michigan City, MS
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $42000 - $52000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 10-06-2022
Required Skills : Networking, Hardware, Analytical.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Good written and oral communications, phone etiquette, and customer service skills.
- Core responsibility is to Monitor IT Applications, System issues for Critical or Major proactively.
- Good working knowledge of Monitoring tools, track anomalies to relevant stakeholders.
- Good Understanding of ITIL concepts including change and problem and has working knowledge of handling critical.
- Should work as a team player, shows initiative, and has a strong desire to share knowledge with others.
- Process-oriented; understands the organizational benefits of processes and the need for compliance.
Key Skills:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with a bility to explain technical issues to technical and nontechnical staff.
- Strong analytical and problem-solving skills.
- Superior understanding of computer and networking hardware and software systems.
Company Details :
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