Service Desk Analyst
Job ID : 31414
Job Title : Service Desk Analyst
Location : Pierre, SD
Comapny Name : Atechstar
Job Type : Full-Time, parttime, contract, training
Industry : Information Technology
Salary : $165000 - $175000 per year
Work Authorization : ["OPT","CPT","F1","H4","L1","Have H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 10-03-2022
Required Skills : Time management. Teamwork, Collaboration.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Provide first level technical assistance via phone and electronically.
- Support the company’s content management and file sharing application.
- Assign and maintain user access to the file sharing application.
- Initiate and complete onboarding and offboarding activities for all new hires and exits.
- Provide training on functionalities and capabilities of the File sharing application.
- Identify potential issues and Troubleshoot application related issues.
- Identify and escalate situations requiring urgent attention.
- Follow up with end users to provide status updates as per Service Level guidelines.
Key Skills:
- Technical and system expertise (networking, active directory.
- Computer skills.
- Customer support.
- Problem-solving and troubleshooting abilities.
- Communication.
- Time management.
- Teamwork and collaboration.
Company Details :
Company Information hidden please Login to view details
Quality Analyst
Comapny Name :Matal
Job Location :Boston, MA
Job Description:
Responsibilities: Reviews, analyzes, and reports on quality discrepancies related to assembly, process, mechanical, electrical, and electro-mechanical systems.
View Job
Program Manager
Comapny Name :wipros
Job Location :Dallas, TX
Job Description:
Responsibilities: Ensure compliance with all contract and government regulations. Monitor and track performance of Contractor Resources on a daily basi
View Job
Quality Assurance Analyst
Comapny Name :MSIT
Job Location :Charlotte, NC
Job Description:
Responsibilities: Analyze machine performance logs and determine improvements to hardware (HW)/software (SW) systems and processes and process improvements
View Job