Transaction Services Analyst

Hi , Hope you are doing well !! Please find the job description below and let me know if you're interested,If you are interested please reply  me with your Updated Resume . Title:Transaction Services Analyst Position Type: Contract Location:Tampa,FL

Key Responsibilities:

• Provide transactional processing support for Trade Services Unit
• Maker role for transactional processing support for respective Letter of Credit Products
• Analyze support documents to ensure correctness of the transactions
• Be able to timely review the transactions
• Monitor transactions in adherence with service level agreements
• Provide creative solutions to reduce errors and to ensure adherence to audit and control policies
• Provide back-up coverage for team members and assist team members during high volume periods
• Utilize technical knowledge in order to deliver quality service and achieve operating efficiency
• Participate in activities related to compliance with procedures and control
• Minimize risk to the bank through increased knowledge of procedural requirements
• Maintain awareness of product changes and system enhancements
• Ensure attendance at mandatory classes
• Interact on a daily basis Business partners, Product Heads and Senior Management
• Manage on a daily basis all pending and service related activities, ensuring the processing and dispatching and delivery of very high quality service to our customers and internal partners
• Responsibility to ensure smooth, error free process flow
• Responsibility for the maintenance of a control environment.
• Provide support to all operational processes as needed
• Demonstrated competence in related area
• Participate in UAT, implementation and training if needed
• Perform within departmental procedures and compliance standards in order to minimize losses to the Firm
• Execute moderate to complex transactions
• Assist with special reports and projects as needed

Expected Outcomes (What "success " will look like in 12 months): 

• High Productivity, ensuring we meet expected turnaround time from the branch
• Strong control environment and improved metrics.
• Increased customer satisfaction (both internal and external).
• Zero errors and increased operating effectiveness.
• Established credibility and strong operations, audit, and front office working relationships.
• Strong partnerships developed with our LATAM Branch Operations, Product Partners, TCS, as well all RPCs globally

Key Challenges (What is the Work/Market environment):

• Maintain and/or improve the risk free environment required in this arena.
• Maximize productivity
• Maximize process improvement/changes and develop manage key reporting metrics
• Improve satisfaction levels of business partners with quality of service delivery

Key Competencies: 

• Fluent in Portuguese is a must
• 2 to 5 years' experience in relevant field.
• Thorough understanding of the rules and regulations that apply to Trade Finance and Trade Services products
• Education: Bachelor's Degree preferred
• Advanced skills in MS Office preferred.
• Strong proven problem solving skills
• Must be able to adapt to change in a fast paced environment and support other Units as required
• Proven time management skills
• Strong focus on control
• Quick learner; comfortable with and able to manage in complex systems environment and associated development process
• Strong interpersonal skills and communication skills, both oral and written;
• Flexible/sense of urgency
• Commitment to mobility and diversity
• Strong Verbal and Written Communication Skills
• Industry Knowledge
• Managing Risk
• Planning and Organizing
• Teamwork/Interpersonal
• Technological Proficiency/ Knowledge
• Highly detailed planning, organization and solid execution capability. Multi-tasking a must requirement
• Strong performance record, indicating a self-starter who solves issues as they arise
• Analytical and organizational skills that can be demonstrated

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