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Job ID : 30195

Location : Beehive State

Company Name : Atechstar

Job Type : Full-Time, Parttime, Contract, Training

Industry : Information Technology

Salary : $125,000 - $135,000  per year

No. of Positions : I Have Ongoing Need To Fill This Role


Required Skills : Organizational, Business Structure, Analysis.

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance


Job Description :

Job description:

Responsibilities:

  • Requirement gathering for web and app development projects.
  • Understanding the default software/applications products and services of Webkul and its functionalities for a personalized explanation of the same to the clients.
  • Handling customer's pre-sales and post-sales queries over various communication.
  • mediums like calls/ mails/ skype/ helpdesk/ social networking sites.
  • Project assignment and being clients major communication for ongoing projects.
  • Assigning the technical queries/issues of clients to the technical departments.
  • Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services and customers in written and video format as well.
  • Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.

Key Skills:

  • Analytical thinking and problem solving.
  • Being detail-oriented and capable of delivering a high level of accuracy.
  • Organizational skills.
  • Knowledge of business structure.
  • Stakeholder analysis.

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