Business Analyst

Responsibilities:

• Analyze current business processes and make recommendations for improvement.
• Documenting and participating in new system selection to insure these systems meet organizational, operational, and compliance needs.
• Improve training and operational procedures to increase productivity.
• Ensures that systems that will benefit from industry best practices and/or require regulatory compliance are implemented and used in a manner that meets those needs.
• Work with clients to understand business and technical requirements.
• Create and present reports to team members and stakeholders to support recommendations.
• Oversee implementation of projects from inception to completion.
• Use a variety of data analysis and organizational tools to uncover insights.
• Engaging with company Operations members to address changing needs of the business.

Requirements:

• Project management using tools to track and report on project progress, costs, and milestones.
• Strong knowledge of company operations, policies, and procedures.
• Excellent communication skills and ability to translate complex ideas into simple language for non-technicians.
• Solid system use-case understanding and testing skills for use in troubleshooting, upgrading, and implementing new systems or features.
• Keen leadership including the ability to assume a team lead role for the work-group as project requirements dictate.
• Able to drive projects from inception to completion, resolve problems, build consensus, and utilize company leaders to clear obstacles.

Key Skills:

• Oral and written communication skills.
• Interpersonal and consultative skills.
• Facilitation skills.
• Analytical thinking and problem solving.
• Being detail-oriented and capable of delivering a high level of accuracy.
• Organizational skills.
• Knowledge of business structure.