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Desktop Support Analyst


Job ID : 29951

Location : In Maryland

Company Name : Atechstar

Job Type : Full-Time, Parttime, Contract, Training

Industry : Information Technology

Salary : $127,000 - $179,000  per year

No. of Positions : I Have Ongoing Need To Fill This Role


Required Skills : Hardware, Software, Applications,

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance


Job Description :

Job Description:

Responsiblites:

  • Configures, installs, and upgrades equipment and software as necessary.
  • Orders and tracks purchases of personal computers per guidelines and standards.
  • Assists internal users with set-up and maintenance of company issued wireless devices.
  • Researches and evaluates hardware and software options for  and provide recommendations.
  • Ensures quality support in the installation and programming of desktop phones.

Qualification:

  • Bachelor’s Degree from an accredited college or university in Computer Science or a related field and/or equivalent experience.
  • Minimum 5 years of related experience with at least 2 years of that experience being related to maintaining a network environment. 
  • Ability to train and mentor team members.
  • Knowledge of PC hardware, Operating Systems and PC software, including but not limited to Windows
  • Comprehensive understanding of network servers, Local Area Networks, and Wide Area Networks.

Key Skills:

  •  Know your way around desktop hardware, software applications, operating systems 
  • Problem solving  Resolve problems while maximizing efficient use of computing resources.
  • Teamwork  Work well in a team-oriented environment.
  • Education Possess a computer science degree and one or two certifications from entities such asI or Microsoft.

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