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Enterprise Architect


Job ID : 26291

Location : Foster City, CA

Company Name : QData

Job Type : contract

Industry : Information Technology

Salary : $40 - $45  per hour

No. of Positions : 1


Required Skills : Enterprise Architect.

Benefits : None of These


Job Description :

Hi,

Hope you are doing good…!!!

We have an urgent requirement below, please go through Job description and send your updated profile and expected rate ASAP.

Please reach me at [email protected]

 

Job Title: Enterprise Architect

Job Location: FOSTER CITY, CA

 

LinkedIn is mandatory

 

Job Description :-

  • Enterprise Architect-Technical Solution
  • To adhere to quality standards, regulatory requirements and company policies
  • To provide support for on call escalations and doing incident & problem management
  • To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
  • Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
  • To participate or contribute on EN business in creation of proposals to drive Service improvement plans

 

Thanks & Regards,

Joe Manda

QData Inc.

[email protected] 

Direct: (469) 262-0160

2440 Timber Ridge Dr, Unit #103, 

Suite A, Frisco, TX-75036.

http://q-datainc.com

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