Get job as soon as 2 days (HURRY UP) ENROLL NOW or Call   +1 (804)-454-3215
+


Job ID : 31474

Location : Newark, OH

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $140200 - $154000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Hardware systems, Operating systems, Office software.

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Responsibilities:

  • Research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot technical issues, including account setup and network configuration.
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Track computer system issues through to resolution, within agreed time limits.
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
  • Properly escalate unresolved issues to appropriate internal teams.
  • Refer to internal database or external resources to provide accurate tech solutions.

Key Skills:

  • In-depth knowledge of computer hardware systems, routers, and peripherals.
  • Knowledge of operating systems, office software, enterprise software, and server systems.
  • Excellent problem-solving skills. Good interpersonal and communication skills.

Recommended jobs for you

  • It Support Analyst

    Atechstar Newark, NJ

    Responsibilities : Requirements: Proven work experience as a Technical Support Engineer, Desktop Support. Hands-on experience with Windows/Linux/Mac OS environments.

    View Job

Thanks For Your Feedback

We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
OPTnation.com is not a Consulting Company/Training Company/H1B Sponsor.

Attach A Resume First