Product Manager

Job Description :

Responsibilities: 

Strategic Business Advisor

• Sets long-term vision and strategy for product, in partnership with stakeholders. Maps metrics and tactics against each strategy
• Understands key priorities for the company and maps product strategy to company goals/objectives
• Identifies opportunities in the market and “quick wins” that drive business impact
• Generate insights from data, industry trends, and customer feedback to inform decisions on product prioritization and what goes on the roadmap
• Look at the bigger picture (i.e. is what we’re doing the best for the customer)
• Ask the question, “Should we be doing this?”
• UX mindset
• Understands users’ needs and creates experiences that solve those needs 
• Collaborates with UX team and development to research and envision solutions

Customer Advocate

• Learns what customers are saying about the product, both through direct feedback and indirect feedback from sales, customer service, etc.
• Uses feedback to recommend solutions to problems identified by customers 

Execution Engine

• Shrewd in prioritizing, balancing the needs of customers, stakeholders, other competing priorities,
• Executes new development work with the partnership of marketing, sales, development, editorial, project management, customer service, etc. 
• Launches new products
• Works with development to execute fixes for bugs that critically impact the product’s performance
• Has worked in an Agile software development environment

Liaison

• Bridges marketing, sales, development, editorial, project management, customer service, etc. to manage the lifecycle of products
• Trains stakeholders to come to the product team with problems, not solutions. Once the problem is defined, work with development to determine the best solution.

Skills:

Technical Skills/Knowledge:

• Ability to relate technical decisions and recommendations to business needs
• Good understanding of relational databases and data relationships
• Familiarity with content management technologies is a plus
• Strong analytical and problem-solving skills

Interpersonal Skills:

• Is a confident, energetic self-starter, with strong interpersonal skills
• Experience supporting and working with cross-functional teams in a dynamic business environment
• Highly creative and collaborative. The ability to collaborate with both the business and technology teams to define the business problem, refine the requirements, and design and develop deliverables accordingly.