Program Manager

Responsibilities:

• Confers with customers on programs performance and evaluate areas for improvement and expanded services.
• Administers on-site human resource activities as required.
• Monitors programs effectiveness and prepares monthly reports, including cost, performance, service quality and improvements.
• Analyzes supplier performance and makes recommendations on new agreements.
• Advises and trains employees on methods and use of equipment in handling, storing, maintaining and delivering of stock material.
• Reviews program performance metrics with site, including inventory turns, delivery, savings and stockroom fill rates, cost savings and areas for improvement.
• Monitors account receivables and takes action.
• Ensures proper implementation, participates in review to verify effectiveness, and identifies opportunities for improvement of quality systems.
• Responds to audit findings and implements appropriate actions.
• Coordinates vendor information sharing activities with customer, including new product launch, value-added and cost savings initiatives.

Qualifications:

• Bachelors’ Degree required.
• 5 years required; 7 years preferred of related experience.
• Strong written and verbal communication skills.
• Strong presentation and interpersonal skills.
• Strong persuasion and skills.
• Strong math and analytical skills.
• Organized and detail oriented.

Key Skills:

• Analysis.
• Communication.
• Conflict resolution.
• Goal setting.
• Leadership.
• Negotiation.