Quality Analyst

Responsibilities:

• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Identify and remedy defects within the production process.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Ensure that user expectations are met during the testing process.
• Draft quality assurance policies and procedures.

Key Skills:

• Excellent problem-solving and issue resolution.
• Solid analytical skills and technical comprehension.
• Outstanding written and verbal communication.
• Exceptional interpersonal skills and customer care.
• Keen attention to detail and thoroughness.