System Analyst

 Responsibilities:

• Conduct regular cadence with application users and seek feedback/ challenges encountered.
• Build out JIRA processes/ Review and clean out backlog/ Groom and execute on prioritized work.
• Manage asset level tactical roadmap.
• Consult with business on guiding principles/solutions for asset.
• User ticket management/ Issue prioritization and solution support.
• SME for development of training and communications/ Assist with reporting up of metrics.

Qualifications:

• Bachelor of Technology/Bachelor of Engineering degree in Computer Science, Information Systems or Bachelor of Commerce or Business Administration.
• Understanding and demonstrated experience working with web tools.
• Strong analytic skills; ability to understand complex systems and design communication around integration and interface points.
• Able to write test cases, scripts, JIRA stories for a business need, get it approved from the Business,
• Follow through with developers, get the timelines and act as a liaison between the Business and Developer.
• Capability to work with a multi-functional team of business owners, developers, business analysts, and quality assurance professionals.

Key Skills:

• Strong analytical skills.
• Excellent technical skills.
• Problem-solving skills.
• Project management skills.
• Teamwork skills.
• Written and verbal communication skills.
• Interpersonal skills.