System Analyst

Responsibilities:

• Collaborate with stakeholders to understand individual business needs.
• Evaluate existing business processes and systems to identify areas for improvement.
• Implement new software applications and systems, performs upgrades consistent with project plan technical specifications, and operations requirements of the health system. Provide proactive remediation of potential issues.
• Tests and validates software applications and systems to ensure proper operation, implementation of software design and end-user acceptance.
• Identify and diagnose issues that arise in the supported application area as well as issues that impact other application teams, and work to resolve them. Assess severity of issues and prioritize responses as appropriate.
• Ensures documentation is provided for support, end user training and testing/validation. May provide implementation support with end users.
• Follows established protocols in the execution of all activities to ensure the safety and security of information system assets, processes, and data.
• Possesses advanced knowledge of subject matter. Handles complex issues and problems across multiple platforms and refers only the most complex issues to higher-level staff.
• Provides coaching and mentoring to others in acquiring knowledge and skill development.
• Perform other duties and responsibilities as assigned.

Key Skills:

• Strong analytical skills.
• Attention to detail.
• Problem-solving skills.
• Project management skills.
• Teamwork skills.
• Written and verbal communication skills.
• Interpersonal skills.