Does anyone know what if your CGI account for H1B visa scheduling appointment is frozen?

I'm attempting to plan a scheduled appointment for H 1B stamping and in the task, I accessed the CGI Apply for US Visa site. I was attempting to skim through the dropbox waiver concerns many times just to discover I'm not qualified for Dropbox. I left the window open and looks as it timed out. I filled up my bank reference after some time when I tried to proceed further it gave an error. I called up the concerned person and they informed me that I will have to wait till another 24 hours to 72 hours to login once again. Does anyone know if I have to wait for a full 72 hours?