SAP IS-U stands SAP industry specific solution for utilities industry. It is also referred to as SAP CCS (Computer Care and Services). It is sales information system that supports waste disposal and utility companies. SAP Utility training is also referred to as SAP CR&B (Customer Relations and Billing). SAP CR&B module comprises of modules like billing, customer service, invoicing, and device management. It addresses the needs of a customer-oriented utility company.
SAP IS-U Training Module
❯ Overview
- SAP IS-U regulatory market
❯ Introduction
- Overview of SAP R/3
- Extended R/3 integration model and SAP ISU
- ISU/CCS integration model
- Components of SAP IS-U
- Scenario of ISU
❯ Enterprise Structure
- Definition of organizational units
- Company code
- Controlling area
- Utility divisions
- Distribution channel
- Plant
- Utility storage locations
- Assigning organizational units
- Assigning company code to utility divisions
Basic functions – I
- Postal regional structures
- Address management
- Specific country checks
- Political regional structures
- Company regional structure
- Link between the regional structure elements
Basic functions – II
- Portioning and scheduling
- Portion
- Parameter record
- Scheduling master records
- Meter reading unit
- Schedule records
- Generating schedule records
- for meter reading
- for portion
- Generating schedule records
❯ Inventory Management
Integration with material management
- Device procurement
- Device storage
- Device movement
❯ Device Installation
- Installation
- Removal
- Maintenance
- Replacement
- Relationships
- Installation structure
❯ Regional Structures
- Purpose
- Postal regional structure
- Political regional structure
- Scheduling tasks
- Portions and meter reading units
❯ Configuration Data
Move-in and move-out
- Move-in introduction
- Business scenario for move-in
- Move-in processing
- Installation history
- Move-out introduction
- System configurations
- Disconnection
- Reconnection
❯ Master Data
- Introduction
- Business master data
- Business partner
- Contract account
- Contract
- System configuration
- in R/3
- in SAP IS-U
- Creating business master data
- Premise
- Installation
- Configuring business master data
- Connection object
- Technical master data (TMD)
- Creating TMD
- Installation
- Premise
- System configuration
- in R/3
- in SAP IS-U
❯ Overview of Technical Objects
- Structure
- History
- Life cycle
❯ Device Technology
Device Management
- Device
- Categories of device
- Modeling of device
- Register data
- Integration with logistics
- Device inspection
- Device certification
❯ Orders
Installation and Processing
- Overview
- Service processing
- Services for installation
- Periodic device replacement
- Meter replacement
- Reversal of removal
- Business scenario
- Generating service order
- Device location
- Device data
- Determine device location
❯ Meter Reading Overview
- Introduction
- Types
- Organization of meter reading
- Validating meter reading results
- Monitoring results
- Reversing meter reading orders
- Creation of meter reading orders
❯ Integration with Other Modules
Invoicing
- Overview
- Tasks
- Processing
- Due date determination
- Payment plans
- Integration with FICA
Contract account receivables
Account information
Posting and documents
Security deposits
Settlement control
Deferrals
Interest calculation
Dunning and collection
Payment and returns processing
Customer services
❯ Important Billing functions
- Tasks
- Periods
- Billing process
- Entry of selection
- Document information
- Out sorting
❯ Billing
Master data, RAT Structure, Creation and Execution
- Operands
- Billing class
- Billing execution
- Basic components
- Procedures
- Simulation
- Tasks
- Budget billing
- Manual billing
- Execution scenarios
- Facts
- Surcharges
- Rate determination
- Rate category
- Price types
- Rate line items
- Schemas and working
❯ Navigation and Application Area
- Navigator structure of SAP IS-U
- Data environment for the navigation area
- Defining HTML calls
- HTML configuration
- Documents and data in the navigation area
- Customer overview
- Customer contact
❯ Disconnection or Reconnection
- Business scenario
- Disconnection triggers
- Documents/s for disconnection
- Process of disconnection
- Confirm disconnection order
- Creating disconnection document
- Give example
- Customizing processing variant
❯ Customer Interaction Center (CIC)
- Interface designing
- Operation of CIC processes
- User-specific modification of CIC processes
❯ Customizing Functions
❯ Process of Business Transactions
- Move-in/out
- Customer information
- Master data generator
SAP IS-U Training and Placement in Various Cities:
- SAP IS-U Training and Placement in Virginia
- SAP IS-U Training and Placement in Boston
- SAP IS-U Training and Placement in Washington
- SAP IS-U Training and Placement in Chicago
- SAP IS-U Training and Placement in New York
- SAP IS-U Training and Placement in Atlanta
- SAP IS-U Training and Placement in Phoenix
- SAP IS-U Training and Placement in Orlando
- SAP IS-U Training and Placement in Lexington
- SAP IS-U Training and Placement in Houston