What Are the 5 Skills of Management?
Are you stuck in an entry-level job but hoping to climb the corporate ladder? Or are you already shouldering the responsibilities of management? Either way, the best time to improve your managerial skills is now.
Below, we’ll discuss some of the most important management skills you can develop, no matter where you are in your career.
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What Is Management?
Management has been defined as “the process of dealing with or controlling things or people.” Whether large or small, most businesses require teams of people in order to operate. Managers work hard to make sure all aspects of business run smoothly, from scheduling to customer service.
Management Skill No. 1: Interpersonal Skills
Interpersonal skills almost always make the top of management skills lists. Managers have to lead a team, and to do that, they must interact with other people. This makes good interpersonal skills a vital asset.
Interpersonal skills involves building successful relationships. You need to earn the respect of your colleagues and learn how to deal effectively with people. You must be ready to deal with conflict.
Try to cultivate a friendly and approachable demeanor. Work to weed out prejudices, anger issues, or aggressive tendencies.
You can strengthen your interpersonal skills by getting to know your team better, both personally and professionally. Find out what their likes, dislikes, needs, and goals are. Maintain proper professional boundaries, but become acquainted with them through training, team-building activities, and socialization. All of this will require good communication – the next skill on our list.
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Management Skill No. 2: Communication
Written and spoken communications are essential for managers. They may need to pen reports, send emails, and speak in front of groups. Verbal communication should involve the ability to teach, motivate, and reprimand.
It is good to create an open-door policy and strive to make yourself approachable. Remember to “sandwich” correction between words of motivation and praise.
Work to become comfortable speaking to a variety of people, from entry-level employees to upper-level management. Employ the sociolinguistic principle of “changing your register” – altering the way you communicate and the terminology you use to best fit the situation.
Managers must also cultivate active listening skills. Listen – really listen – when others speak to you. Ask questions. Take their ideas and opinions into consideration.
Management Skill No. 3: Organization
Management is a constant juggling act of many responsibilities. You may, for example, be involved in evaluating job candidates, training new hires, scheduling’s, allocating resources, overseeing daily operations, fielding customer complaints, etc.
You’ll need good organization skills to oversee your own workload and that of others. Set the example in keeping a clean workstation, meeting deadlines, and being punctual. Learn to delegate tasks as needed. These practices will reduce workplace stress for you and your entire team. A good example and thoughtful delegation will also help your team increase their individual skills and confidence.
Management Skill No. 4: Problem-Solving
Solving problems and making decisions are always on a manager’s to-do list. First, you’ll need to learn how to spot problems quickly. Then, you should analyze the situation and brainstorm possible solutions. Select the solution with the best potential outcome and implement it. If one solution does not work out, analyze the situation again and select a different solution.
You can even get your team involved. Group brainstorming and problem-solving sessions can build cohesion and collaboration in the group. It can also help team members feel confident and empowered to make a difference. You may even discover novel solutions when you take into account different perspectives and experiences.
You may also need to learn to control your emotions when problems arise. Strive to remain calm under pressure.
Management Skill No. 5: Strategic Thinking
Strategic thinking has been defined as “an intentional and rational thought process that focuses on the analysis of critical factors and variables that will influence the long-term success of a business, a team, or an individual.” In other words, strategic thinking means planning for the future.
As a strategic thinker, you will want to consider the company’s goals, policies, and systems when setting priorities. What will make things more efficient? More profitable?
You will also look for risks or vulnerabilities as well as changes in your competition and the economy at large. When you can anticipate changes or challenges and prepare for them, the business will be more successful.
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Key Takeaways
- Managers and managerial hopefuls should develop a wide array of skills to do their job well.
- Interpersonal skills and good communication will help the manager interact with employees, upper-level management, customers, and business to business contacts.
- Managers should set a good example in being well-organized.
- Managers are also tasked with solving present problems and strategically planning for the future.